Privacy Policy

At Spazio Armonia, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.

Data Controller

The data controller responsible for your personal data is:
Spazio Armonia
25 Via dei Calzaiuoli,
Florence, Tuscany,
50122
Italy

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, postal address, email address, phone number, and billing information, that you voluntarily provide to us when you register for classes, workshops, teacher training, consultations, or purchase services through our online platform. This may also include information about your health or physical condition relevant to participating in wellness activities or receiving therapies.

Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our site. We use third-party payment processors for handling financial transactions.

Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our site and services to:

- Provide and manage services you request, including enrolling you in classes, workshops, teacher training, or booking consultations and therapies.

- Process your transactions and send you related information, including purchase confirmations and invoices.

- Manage your account and respond to your inquiries.

- Communicate with you about offers, promotions, and information related to our services, provided you have consented to receive such communications.

- Request feedback and contact you about your use of our site or services.

- Compile statistical data and analysis for use internally or with third parties.

- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

- Perform other business activities as needed.

- Comply with legal obligations.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

- Performance of a Contract: Where the processing is necessary for the performance of a contract to which you are a party, such as providing you with the services you have purchased or registered for.

- Legitimate Interests: Where the processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. For example, improving our services, preventing fraud, and managing our business operations.

- Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as sending marketing communications. You have the right to withdraw your consent at any time.

- Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

- Vital Interests: To protect your vital interests or those of another natural person (e.g., in case of a medical emergency during a class).

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

- Business Partners: We may share your information with our business partners to offer you certain services or promotions, provided you have consented.

- With Your Consent: We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize our site and improve your experience. When you access our site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our site.

Your Rights

Under GDPR and other applicable data protection laws, you have certain rights regarding your personal data:

- The right to be informed: You have the right to be informed about how we collect and use your personal data. This policy serves to provide you with this information.

- The right of access: You have the right to request a copy of the personal data we hold about you.

- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

- The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data under certain conditions.

- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

- Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before responding to such requests.

Children's Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that we have collected personal information from a child under age 18 without verification of parental consent, please contact us immediately so that we can take necessary action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this Privacy Policy, please contact us at:

Spazio Armonia
25 Via dei Calzaiuoli,
Florence, Tuscany,
50122
Italy